Key Performance Indicators (KPI's)
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| | Q What do I keep track of in order to reach and maintain peak performance?
A Key Performance Indicators (KPI's) are value expressions of the direct relationship between an individual or departmental activity and the company's financial performance.
As performance improves, these values increase or decrease. KPI's become the objective criteria by which individual, group and team performance can be measured to determine whether a change in activity is producing the desired bottom-line result. KPI's tell us if we are doing better and if we are getting better fast enough. Reported with adequate frequency, departmental KPI's become the gauges on your company's dashboard.
CrownWatermark Business Consultants help you identify the critical to success factors which must be tracked, reported and monitored in order to ensure your firm remains on track to achieve your target results.
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