The inability to pinpoint the loss of income every month led me to believe that [my company] was in need of a major financial and administrative overhaul. I needed direction that would lead me and the entire company in the modernization of my business. The work that was performed...was not only impressive but gave me a clear understanding of what direction I need to go now to get [my company] back on track. Several budgeting tools were created and implemented. There were many documents created that make me aware of what overhead costs need to be addressed immediately. Personnel issues were addressed as well...As a result of their work we expect to save at least $85,000 this year. [Stephen Tillotson] took the time to train my staff and I. The new tools we have now in place will allow us to look in the right direction...and [Stephen] had a wealth of knowledge in retail business that impressed me.
Owner of a Farm & Hardware Store in Central Washington.
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